We design dashboards, portals and internal platforms around real tasks, from member records and vendor onboarding to approvals, reporting and customer service.
Poor interfaces force people to remember too much, repeat information and create workarounds outside the system. We make the process visible so people can see what matters, what happens next and where they need to act.
Put The Right Information In Front Of Each Role
We design dashboards around the decisions people need to make, not every data point the system can display.
Give Customers And Partners A Clear Process To Follow
Customer, member, vendor and tender portals make submissions, records, requests and status easier to understand from both sides.
Help Teams Manage The Work In Front Of Them
Internal tools and service interfaces reduce the manual work hidden between systems and give teams a clearer view of priorities.
Surface the information and actions a role needs now.
Make records, requests and progress easy to understand.
Guide onboarding, submissions, review and status.
Reduce the manual work hidden between systems.
Interviews and task analysis that show how the work is currently completed.
Content, data and navigation organised around the decisions users make.
Reviewable flows that settle the experience before development begins.
Responsive designs, reusable components, design tokens and documented specifications for the implementation team.
Each stage produces something your team can review, procure and hand over.
Stakeholder interviews, user research and current-state review.
Requirements, journeys and information architecture.
Wireframes, interactive prototypes and usability review.
Design system guidance, specifications and implementation support.
We can work with your existing design system or establish a documented one for the product. Accessibility targets, role-based access, single sign-on requirements and implementation constraints are considered during the design, not left for the end.
Single sign on and role aware experiences.
WCAG 2.2 targets built into the design decisions.
Use yours or create a documented system for the product.
EPPF shows the employee and member record environment. MEPAF shows the customer facing side.
Bring the users, the current process and the systems the platform needs to connect.
Choose the area closest to the work in front of you.
